Keeping a social, healthy, and connected culture in a remote environment can be difficult, but we’ve been lucky to think of ways to work around these challenges and harness a positive environment with thriving work relationships.
One of the many ways we encourage a healthy culture is by implementing six key Core Values for Intrinsic Digital that we use as a guiding force in our internal interactions and our business with our clients: Accountability, Authenticity, Caring, Surprise & Delight, X-ray Vision, and Neutralevity.
Each month our team members anonymously nominate their colleagues who represented these Core Values and award a small token to winners.
Last month, we were due to nominate the person in our company who best represented the Core Value: Caring
We set the expectation for Caring to mean: "We show genuine concern and respect for our clients, each other, and our communities."
We had two winners for caring this month! Our winners were Bre Chipoco & Teresa Vu!
Bre and Teresa are both invaluable assets to our company, and we are incredibly fortunate to have them on our team as Client Success Specialists!
Bre is a remarkable Senior Client Success Coordinator, known for her exceptional kindness and caring nature. Her warmth and humor create a welcoming and enjoyable experience for everyone she interacts with. She effortlessly builds rapport with clients, making her not only easy to work with but also a pleasure to collaborate with.
Teresa is another incredible Client Success Coordinator. Her commitment to excellence is evident in every task she undertakes, as she always strives to deliver results of the highest quality to all of her clients. Teresa's sense of humor brings a refreshing lightness to the workplace, and working alongside Teresa is not only productive but also a joy!
"I love Bre. She is always willing to jump in and help, and has done a great job in the senior role answering questions and making sure new team members feel comfortable."
"Bre is the most caring person! She always reaches out to just say hello if we have not chatted in a while. She is deeply invested and caring towards our clients."
"Teresa exemplifies caring because she always goes above and beyond for the client. She is very inquisitive and takes the time to evaluate each task with care. She also cares for her coworkers by making sure everyone is not overwhelmed with work and always willing to lend a helping hand."
"Since I joined ID, Teresa has always made a point to check in with me to see how I am doing, if I have any questions, or need assistance with anything. Such a great feeling having a teammate with such a caring heart!"
February's core value is Surprise and Delight. "We actively look for opportunities to deliver unexpected value and exceed expectations with everyone we work with."