Cultivating Connection in a Remote World: How Our 5 Core Values Enhance Company Culture

Juli Loomis

Keeping a social, healthy, and connected culture in a remote environment can be difficult, but we’ve been lucky to think of ways to work around these challenges and harness a positive environment with thriving work relationships.

How is this possible?

One of the many ways we encourage a healthy culture is by implementing five key Core Values for Intrinsic Digital that we use as a guiding force in our internal interactions and our business with our clients: Accountability, Authenticity, Caring, Surprise & Delight, and X-ray Vision.

Each month we have our team members anonymously nominate their colleagues that represented these Core Values and award a small token to winners.

Last month, we were due to nominate the person in our company that best represented the Core Value: Accountability. We set the expectation for caring to mean: "Our focus on collective success requires us to work as a team across functions, platforms, and physical distance."

Our winner for “Accountability" was Julie Ostman! Julie is an invaluable member of our Client Success team, serving as one of our exceptional Onboard Specialists. Her remarkable ability to forge enduring connections with our clients is second to none. As the initial point of contact for all new clients, Julie's unwavering dedication to meticulousness and her comprehensive approach not only sets our clients on the path to success, but also leaves them with an awe-inspiring and indelible impression.


See what our team members had to say about Julie in their nomination submissions: 

"Julie has been one of the most accountable team members since day 1. She manages a tremendous workload and makes it look easy. When things go wrong, she immediately provides potential solutions instead of letting it get her down. You're amazing Julie!"

"Julie always goes above and beyond to make sure everything possible is accounted for when working with a client. She is thorough, detailed, and accountable!"

"Julie always gives helpful reminders about new work and client handoffs. She consistently meets or exceeds expectations. She is proactive in identifying potential issues and taking steps to address them, and she communicates effectively with the team to ensure everyone is on the same page."

Next up

June's core value is Authenticity: "Our authority and expertise is grounded in truth and honesty."